FAQ
You Asked, We Answered
Looking for more info about our product, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.
DO YOU BELIEVE IN SANTA?
OF COURSE!
WHAT ARE THE PAYMENT OPTIONS?
MOST MAJOR CREDIT CARDS, PAYPAL, APPLE PAY
WHAT IS YOUR RETURN POLICY?
LAUNDRY KITS ARE NON-RETURNABLE OR REFUNDABLE. PLEASE DON'T BE A SCROOGE!
WHEN WILL BE LAUNDRY KIT SHIP
IN DECEMBER
CAN I ORDER A LAUNDRY KIT FOR MY GRANDKIDS AND HAVE IT SHIPPED TO THEIR HOUSE?
ABSOLUTELY! THIS IS A GREAT IDEA TO HELP BUSY MOMS OUT DURING THE HOLIDAY SEASON.
I DON'T UNDERSTAND WHAT THE SANTA LAUNDRY KIT IS, CAN YOU EXPLAIN?
THINK ABOUT HOW BUSY YOU AND YOUR FAMILY ARE DURING THE HOLIDAY SEASON. DURING ALL THAT HUSTLE AND BUSTLE, WE
DON'T WANT YOU TO FORGET THE FINISHING TOUCHES TO MAKE CHRISTMAS MORNING MAGICAL FOR YOUR LITTLE ELVES. IT'S THE NIGHT OF CHRISTMAS EVE AND YOU FORGOT TO GET THE INGREDIENTS FOR REINDEER FOOD OR MAKE A STENCIL FOR SANTA'S BOOT PRINT. UGH! THIS IS WHERE SANTA'S LAUNDRY KIT COMES INTO PLAY! EACH KIT HAS A PACKAGE OF REINDEER FOOD (PREMIXED SO YOU DON'T HAVE TO WORRY ABOUT CLEANING UP ANOTHER MESS BEFORE COMPANY COMES), BOOT &ELF STENCIL, SNOW, A CUSTOM LETTER FROM SANTA, AND A JINGLE BELL THAT ACCIDENTALLY FELL OFF HIS BOOT. WE TAKE CARE OF "SANTA'S LAUNDRY" WHILE YOU GET TO MAKE MAGICAL MEMORIES OF CHRISTMAS MORNING WITH YOUR ELVES.
WHAT IS YOUR FAVORITE CHRISTMAS SONG?
ALL I WANT FOR CHRISTMAS & DOMINIK THE DONKEY
WHAT IS YOUR FAVORITE CHRISTMAS MOVIE?
HOME ALONE & THE GRINCH